Shipping Policy
We strive to process and ship all orders as quickly as possible. Orders with products in-stock typically ship within 2-3 business days, and you will receive a tracking number once your order is on its way.
- Domestic Shipping: Estimated delivery times vary based on location and shipping method chosen at checkout.
- International Shipping: We currently do not offer international shipping.
- Delays: While we do our best to ensure timely delivery, shipping delays may occur due to carrier issues or high-demand periods.
Return Policy
We want you to love your Amor Mio Alpacas purchase! If you’re not completely satisfied, we accept returns under the following conditions:
- Eligibility: Returns are accepted within 30 days of purchase for items that are unworn, unused, and undamaged.
- Process: To start a return, please contact us through our "Contact Us" page with your order details. Once approved, we’ll provide instructions on how to send the item back.
- Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow 7-10 business days for processing.
- Exclusions: We cannot accept returns on worn, washed, or damaged items. Shipping costs are non-refundable.
If you have any questions about shipping or returns, feel free to reach out—we’re happy to help! 💛